Terms and Conditions

All prices listed in the catalogue include VAT. Exceptions are goods on consignment in the catalog chapter "flea market", which will be sold from private source and which are described as "0% VAT". The prices include the described items only, not accessories and decorations. Pictures shown only illustrate our items but are not compulsory, the online catalogue being only of informative purpose. All orders received will only be definite and firm after having been accepted by us which is generally done by an explicite written confirmation or by the delivery of the items and the contract is only effectively concluded in the said moment. The automatic notice which you receive immediately after placing your order, is only for your information. In case of errors of any kind, we reserve the right of not accepting the offer.

Our shop's sole reference currency is Euro! The possibility to show the prices in other currencies is an informative service only and never a display of the exact price. Every invoice will be issued in Euro.

All items for order in the webshop are in stock, unless its described otherwise in the item description. We deliver within 1 - 5 labour days (inside Germany), but in every case as fast as possible. The time of delivery elongates, if you pay in advance. If an ordered item is not in stock you'll get a note on your invoice and an e-mail. We deliver under the condition that we self will be delivered in time. We don't give compensation, if we can't deliver in time unless its an act of gross negligence from our side.

HML Fetish is not responsible, if the delivery time is longer than one labour day (= Monday - Friday), if the choosen shipping method is »Express«. The shipping charges depend on the choosen mode of shipping and the destination country. You can find them here.

Minimum order is 25.00 Euro. Invoices are paid in advance. The modes of payment (e.g. bank transfer, PayPal or credit card) will be displayed for you during the order process. Please use payment by PayPal, bank transfer or credit card, if you are a new customer or send us a written and signed copy of your order by mail.

Payment on account or by direct debit isn't possible with your first order. We gladly add these modes of payment, when you register as customer in the webshop and placed your first orders, to your account. Just ask us, if you wouldn't granted automatically by us! If you wish to withdraw a national order, please ask us for a shipping label.

Until complete payment, ordered goods remain our property. In particular cases or for particularly elevated amounts, we reserve the right to choose ourselves the mode of payment. At any rate, every contract shall be ruled by German law.

If the received goods present apparent defects, you are required to notify us in written form within one week after delivery. In the case of a legitimate notice of defects, we may, at our discretion, repair or exchange the times in a time of at least 4 weeks. If this fails, you may either get a discount on the price or withdraw your order. Further claims are excluded.

Exchange: In the case of an error from our side, we reimburse your freight charges (within Germany). In the case of an exchange on a goodwill basis, we only pay our own freight charges. In case of sending items back, please inform us prior to sending and make sure to choose the cheapest carrier. Please also make sure to frank your parcel.

HML Fetish is not responsible in any way whatsoever for any damages and harms which might result from any inappropriate use of our items to either objects or persons.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (HML Fetish, owner Dr. Detlef Moller, Neukirchstr. 18, 28215 Bremen, Germany, Tel.: +49 421 371430, Fax: +49 421 374953, Email: info@hml-fetish.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form on our website, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of withdrawal

The right of withdrawal is excluded for items manufactured according to a customer's particular specifications and/or for items particularly ordered for the customer's needs and opened DVD's, too and even for items sold in private order (commission items in online-fleamarket).

Imprint

Responsible for the website: HML Fetish, owner Dr. Detlef Moller
Neukirchstr. 18
28215 Bremen
Germany
Tel. +49 421 371430
Fax +49 421 374953
Website:
e-Mail: info@hml-fetish.com
VAT-ID Nr. DE 168 160 831
Creditor Identifier Nr. DE47HML00000626325
Member of the Bremen Chamber of Commerce

Opening hours:

Mo-Fr. 14-19h Sa 12-16h


AGB's (deutsch, english, français) for download and printing:
Download the terms here for printing!